I was talking with a client recently and she mentioned her HR presentations are updates.  Quick status reports.  Just information. She felt the information was relevant, but boring. And her … Read More

When I was younger, my mother and I would wait in the front room for my father to return home from work. We would watch intently as the car lights … Read More

Last night, I watched the final episode of “The Last Dance”, the 10 part ESPN documentary on Michael Jordan and the 1998 Chicago Bulls’ sixth championship. A quote from Mark … Read More

If you’ve been following the news, you know New Zealand “effectively eliminated” coronavirus.  
 If you’ve been following the news, you also know Prime Minister Jacinda Ardern has received a … Read More

With the lockdown, Trader Joe’s has become my store of choice. Why? Because they have the best tomatoes. And because they inspire the most confidence and trust.  How do they … Read More

I was running down one of the major streets that cuts through my neighborhood in Los Angeles and saw another runner coming toward me. 
 It’s interesting running six feet apart, … Read More

Once upon a time, I did a training session for a large accounting firm. During the session, we discussed filler words – “ums”, “uhs”, “likes”, “you knows”, the words we … Read More

Cut through clutter like a knife through butter – Why managers need to communicate like company spokespeople Employees are working from home. Now they’re juggling their jobs, homeschooling their kids, … Read More

When I was a kid, my grandmother used to say, “Do you want a shovel? You could get more in your mouth.” I ate too fast. This past Christmas, I … Read More